Toyota Auris Touring Sports 2015
Hi, in January 2020 I had the catalytic converter stolen. I subsequently had a Catloc fitted by Jemca Reading when they replaced it. In August when going on holiday with a fairly loaded car I noticed knocking coming from the car especially when going over bumps but it also occurred when cornering. Concerned that there was a problem with the suspension I asked Jemca to look into it. They told me that it was a known problem with the Catlocs and Toyota were looking into a solution and they would contact me when there was one. No update was received. Recently the knocking got much worse. I took the car to Jemca Reading and they told me that the Catloc had been bent, which was causing the knocking and they couldn't repair it. They expected me to continue driving the car and put up with the noise. As far as I'm concerned the noise is unacceptable making the car undrivable. I had noticed that the ground clearance of the car had been impaired since fitting the Catloc. As I'm retired I'm really not a fast driver so clearance problems have involved very low speed driving. I spoke to the designer of the Catloc for the Auris at On Board Defence this morning and he assured me that there had not been any problems with the Catloc causing noise and that there was no design activity ongoing on the Catlocfor the Auris and no problems had been reported by Toyota. I'm clearly getting different stories from the garage and the manufacturer and I'm left with a vehicle that I don't believe is drivable in the long term. Since the garage could not offer a solution I have asked them to remove the Catloc to at least allow me to have a car that is usable. The problem is of course that it is now more vulnerable to theft of the Catalytic Converter. Has anyone else noticed this problem?